Support
A person reads it.
There is one way to reach us, and it reaches a person: support@claritide.app.
Last updated Aug 12, 2026
Email us
Write to support@claritide.app. A person reads every message, usually within a day.
Billing problems, a bug, a question about what the app is telling you, or something that just feels wrong: all of it goes to the same address. Include your iPhone model and iOS version if the problem is about the app misbehaving, and screenshots help.
What we will never ask for
Your protocol, doses, photos and notes live on your iPhone, and support does not need them. We will never ask you to send your health record, your password, or a payment outside the App Store.
Feature requests
The fastest route for ideas is the board inside the app, under You → Feature requests, where other users can vote on them. Email works too.